Refund policy

Refund Policy

Every order at More4less Outlet is personally inspected, photographed, and fulfilled directly from Burlington, Kentucky. Because I operate as a single‑owner business with extremely low margins, all refunds and returns follow the rules below. By completing a purchase, you agree to these terms.

1. Return Eligibility

Returns are accepted within 60 days of delivery. To qualify for a refund, the item must be returned in the exact condition it was delivered: unopened, unused, and still sealed in its original manufacturer packaging.

Health, Beauty & Skincare: Items cannot be returned if the manufacturer’s safety seal has been broken or removed.
Quality Verification: Every order is photographed before shipment. Returned items must match these pre‑shipment QA photos to qualify for a refund.

Items that do not meet these conditions will be rejected and returned to the customer.

2. How to Start a Return

To request a return, email Chad@more4lessoutlet.com with your Order Number and reason for the return. I will reply within 1 business day with your Return Authorization and the correct mailing address.

Customers are responsible for purchasing the return shipping label for all “change of mind” returns, including wrong size, wrong item ordered, or no longer wanting the product.

No restocking fees.

3. Damaged, Defective, or Incorrect Items

If an item arrives defective out of the box or the postal carrier visibly damaged the package during transit, contact me within 48 hours of delivery and include photos of the damage.

I will provide my pre‑shipment QA photos to support your claim.

4. Carrier‑Caused Damage (USPS Insurance Requirement)

All USPS Ground Advantage shipments include up to $100 of insurance. If damage occurs after USPS takes possession of the package, the issue becomes a carrier‑handled insurance claim.

Because the customer physically possesses the damaged item and packaging, USPS requires the recipient to file the claim. USPS may request:

Photos of the damaged item
Photos of the packaging
The item itself for inspection
Proof of delivery condition

I will assist by providing:

Pre‑shipment QA photos
Proof of value
Any documentation USPS requests

USPS Claims Portal:
https://www.usps.com/help/claims.htm

5. Refund Processing Time

Once your return is received and inspected, I will send an email notification. If approved, your refund will be processed immediately. Please allow 3–5 business days for the credit to post to your original payment method, depending on your bank’s processing times.